Hotel Mystery Shopping

If you enjoy travel and consider yourself an expert when it comes to accommodations, then you may be interested in the hotel mystery shopping industry.

Hotel mystery shopping involves the use of a professional evaluator who visits a hotel and offers feedback relating to the customer service, employee attitudes, room cleanliness, clean rating and availability of needed items. This may include an ample supply of towels, shampoo, soap, tissues, etc. At the end of the stay, the hotel mystery shopping evaluator completes a report and submits to the company who hired them.

Many hotel mystery shoppers are not even required to travel out of state, but may evaluate local accommodations. This allows for flexible hours, along with extra income. The majority of hotel mystery shopping professionals work part-time and still have many hours left in the day for other activities, such as a full time job, children, family or school.

Hotel Mystery Shopping

For the most part, hotel owners are appreciative for the hotel mystery shopping industry. This method allows company leaders to know which areas need improvement without having to do the inspections themselves. By posing as regular hotel guests, hotel mystery shopping professionals are able to receive the same treatment as all other guests without otherwise being recognized. They are given an actual view of the business operations. For example, customer service is a very important part of the hotel industry. As such, hotel owners want to ensure that their employees are treating guests with great consideration. A hotel mystery shopping evaluator will receive their own experience with the staff and nobody will ever know that they are being evaluated. This provides for a realistic view of operations and staff behavior.

A large number of hotels use in-house hotel mystery shoppers, which allows them to maintain control over the various visits to different locations. However, not all hotel mystery shopping evaluators work in-house. In fact, there are independent companies who hire hotel mystery shopping evaluators. The shoppers are compensated for their work upon completion of an accepted findings report. These reports are generally brief and consist of several general questions relating to service and overall experience.

Hotel mystery shopping is a very large industry and can be competitive. If you are interested in seeking work as a mystery shopper, an internet search may provide results for your area. In addition, local marketing firms or radio commercials may reveal hotel mystery shopping opportunities in your local area.

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10 Legitimate Mystery Shopping Companies You Can Get Paid to Shop For

Mystery shopping is a great and fun way to make some extra cash. You get to shop and get paid for it. The only problem with it, is actually finding a legitimate company to work for. This industry has been bombarded with scams of all kind, specially in the past few years. Many people have become victims of these scams, and instead of making money, lost money. Be careful when looking for work as a mystery shopper, so you don't become another victim. With that said, here are 10 real and legitimate mystery shopping companies you shop for and get paid doing so.

Beyond Hello

10 Legitimate Mystery Shopping Companies You Can Get Paid to Shop For

Beyond Hello specializes in mystery shopping and provides additional services that help clients measure their customers' experiences.

Certified Reports, Inc. (CRI)

They evaluate theater and everything related to it, like Seating Capacity, Sneak Previews, Audience Reaction, Lobby and etc.

A Closer Look, Inc.

A company that documents guest feedback and specializes in the hospitality industry like restaurant, hotel, health club, spa and healthcare industry,

like dental, medical markets. Your assignments can be found on their website.

A&A Merchandising Ltd

It is a marketing services company that specializes in retail merchandising, channel and back office corporate programs.

AboutFace

Anyone over the age of 18 may become a shopper. Pays all shoppers via PayPal.

Greet America, Inc.

If you are dependable and a hard worker, join the professional Greet America team as an independent contractor. They provide On-line training sessions for those who are new to mystery shopping or wish to learn more.

All-Star Customer Service In

An award wining mystery shopping company. project includes Shops in retail, banking, sales, hospitality, apartments, restaurants and other industries. Online training too. Site has listing of available jobs.

Ardent Services

Provides comprehensive evaluation services including Customer Service, Merchandise Integrity, Store Standards, Competitor Performance Comparison, Competitor Price Comparison, Associate Integrity and Associate Morale.

A Top Shop

Most shops pay -20 per hour. Some shops include benefits such as reimbursement for meals, movie tickets, merchandise, hotel stays, etc.

Confero The Service Resources Group

Focuses on Retail, grocery, and automotive shops.

One thing to keep in mind is that no legitimate mystery shopping company requires a registration fee. If you come across a company or a website claiming to be a legitimate mystery shopping company, asking you for money, know that its just another scam.

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